Privacy Policy: How We Protect Your Information
Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding your data. · Last Updated: April 1, 2025Information We Collect
Automatically Collected
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and referring URLs
- Device type (desktop, mobile, tablet)
Voluntarily Provided
- Name and email address (if you contact us)
- Feedback, questions, or comments submitted through our contact page
How We Use Your Information
- To operate and maintain our Site
- To improve our content, tools, and user experience
- To respond to your inquiries and communications
- To analyze Site usage and traffic patterns
- To detect and prevent security threats
Cookies & Tracking
We use cookies and similar technologies for the following purposes:
| Type | Purpose |
|---|---|
| Essential | Necessary for core Site functionality |
| Analytics | Help us understand how visitors use our Site (Google Analytics) |
| Preference | Remember your settings and preferences between visits |
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
Third-Party Services
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website traffic analysis | Google Privacy Policy |
| YouTube | Embedded educational videos | Google Privacy Policy |
| WordPress / WP Engine | Website hosting platform | — |
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With service providers who assist in operating our Site
- If required by law, court order, or governmental authority
- To protect our rights, property, or safety
Data Security
We implement reasonable security measures to protect your information, including SSL encryption, secure hosting, and regular security updates. However, no method of electronic transmission or storage is 100% secure.
Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us for removal.
California Privacy Rights (CCPA)
California residents have the right to:
- Know what personal information we collect and how it is used
- Request deletion of personal information
- Opt out of the sale of personal information (we do not sell personal data)
- Non-discrimination for exercising privacy rights
To exercise these rights, contact us.
SMS / Text Messaging Privacy
When you provide your mobile phone number through our mortgage application form and opt in to receive text messages, your number is used solely to send you:
- Application-related updates
- Appointment reminders
- Document request notifications
- Rate change alerts from MortgageCo
Any sharing with our mortgage lending partners is limited to processing your mortgage application, as described in Section 5 above.
You may opt out at any time by replying STOP to any message. See our SMS/Text Messaging Terms for full details.
Policy Changes
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.